Can I return an item if it doesn't work for me?
If your order is damaged or isn't as described, contact us within 30 days of getting it and we'll sort out a refund. Send us a message on the contact page.
How do I check the status of my order?
You'll get a receipt by email straight after you order. Once your order ships, we email you a tracking number. Use it on the Aramex website to see where your parcel is.
Do you guarantee the quality of your products?
Yes. If you find damage or something isn't right, contact us straight away and we'll fix it.
How can I get in contact with you?
We handle customer service by email. Use the contact page, email paul@rooshooter.com.au or call 0430 006 376.
Do you offer a refund if I don't like the product?
Our Refund Policy covers returns within 30 days. Reach out and we'll work it out with you.
How do I order on the website?
Add what you want to your cart, go to checkout, and fill in your shipping and billing details. We'll ship your order as soon as we can. Payments are processed securely by Stripe.
